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The Five Behaviors Model: A Path to High-Performance Teams


“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie


The Five Behaviors® Profile System

The Five Behaviors® profile system is based on "The Five Dysfunctions of a Team" by Patrick Lencioni. The five behaviors Lencioni identified will result—if each is maximized—in a team that operates as efficiently and effectively as possible. The characteristics of a cohesive team are Trust, Conflict, Commitment, Accountability, and Results.


Each behavior in the model builds upon the previous and supports the others. The team profile and facilitated program let team members know how they and the team are doing, and how they can become more cohesive.


In today’s fast-paced business environment, many leaders struggle with building cohesive, high-performing teams. The pressure to deliver results can often overshadow the need for a strong, unified team. This disconnect leads to poor communication, lack of trust, and ultimately, subpar performance.


Over the years, various team-building exercises and leadership training programs have promised to bridge this gap. However, many of these solutions only address surface-level issues without delving into the root causes of team dysfunction. These programs often fail to create lasting change, leaving leaders frustrated and teams disengaged.


The Impact of Dysfunctional Teams

When teams lack trust and effective communication, the consequences can be dire. Projects get delayed, innovation stalls, and employee morale plummets. This dysfunction not only affects the immediate team but can also ripple through the entire organization, leading to decreased productivity and increased turnover. Leaders are left grappling with the fallout, searching for a more effective solution.


The Five Behaviors Model

Enter the Five Behaviors Model, a comprehensive approach to building high-performing teams based on the principles of trust, conflict, commitment, accountability, and results. Developed by Patrick Lencioni, this model offers a clear framework for transforming team dynamics and fostering a culture of collaboration and excellence.

The Five Behaviors Model and explanation

Trust: The Foundation of Teamwork

At the heart of the Five Behaviors Model is trust. When team members trust each other, they are more likely to open up, share ideas, and take risks. This trust is built through vulnerability-based leadership, where leaders model openness and honesty, creating a safe space for team members to do the same.


Conflict: Embracing Healthy Disagreement

Contrary to popular belief, conflict is not always detrimental to team dynamics. In fact, healthy conflict can be a powerful catalyst for growth and innovation. The Five Behaviors Model encourages teams to engage in constructive conflict, where diverse perspectives are valued, and challenging conversations lead to better decision-making.


Commitment: Achieving Buy-In

Commitment is about more than just agreement; it’s about genuine buy-in from every team member. When teams have engaged in healthy conflict and feel heard, they are more likely to commit to decisions and align their efforts toward common goals. This commitment fosters a sense of ownership and accountability, driving the team forward.


Accountability: Owning Responsibilities

Accountability is crucial for maintaining high standards and achieving results. In a culture of accountability, team members hold themselves and each other responsible for their actions and outcomes. The Five Behaviors Model emphasizes peer-to-peer accountability, where team members support and challenge each other to perform at their best.


Results: Focusing on Collective Outcomes

The ultimate goal of the Five Behaviors Model is to achieve tangible results. By building a foundation of trust, embracing conflict, securing commitment, and fostering accountability, teams can focus on collective outcomes rather than individual achievements. This shift in focus drives high performance and delivers exceptional results.


From Dysfunction to Cohesion

Leaders who implement the Five Behaviors Model often see a dramatic transformation in their teams. Trust is restored, communication improves, and team members become more engaged and motivated. Projects are completed more efficiently, innovation flourishes, and the overall work environment becomes more positive and productive.


Implement the Five Behaviors Model

To bring the Five Behaviors Model to your team, follow these actionable steps:


  1. Assess Your Team’s Current Dynamics: Use tools like the Five Behaviors Personal Development Assessment to understand your team’s strengths and areas for improvement.

  2. Build Trust: Foster an environment of openness and vulnerability by modeling these behaviors as a leader.

  3. Encourage Healthy Conflict: Create opportunities for team members to engage in constructive debates and share diverse perspectives.

  4. Secure Commitment: Ensure that all team members feel heard and valued during decision-making processes.

  5. Promote Accountability: Establish clear expectations and encourage peer-to-peer accountability.

  6. Focus on Results: Align team efforts toward collective goals and celebrate shared achievements.


By following these steps, you can unlock the full potential of your team and achieve exceptional results. Watch this video to learn more:





Alpstra: Your Partner in Team Development

At Alpstra, we specialize in delivering the Five Behaviors Model to help organizations build cohesive and high-performing teams. As an authorized partner for The Five Behaviors Personal Development Program, we provide comprehensive training and facilitation to ensure your team can fully embrace and implement these principles.


Our certified trainers bring a wealth of experience and expertise, guiding your team through the Five Behaviors framework with tailored sessions that address your unique challenges and goals.


Additionally, Alpstra offers certification programs for leaders who wish to deepen their understanding and capability in fostering effective team dynamics.


By partnering with Alpstra, you gain access to:


  • Expert Training: In-depth sessions led by certified professionals who understand the nuances of team dynamics.

  • Custom Solutions: Programs tailored to meet the specific needs of your organization and team.

  • Ongoing Support: Continuous guidance and support to help you sustain and build upon the progress made during training.

  • Certification Opportunities: Enhance your leadership skills and credentials through our certification programs.


Transform your team’s performance and unlock their full potential with the Five Behaviors Model.


Contact Alpstra today to learn more about how we can support your journey to high-performance teamwork.

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